Easily connect, engage, and interact with Schedule Smarter
GetTheTime integrates seamlessly with your existing ticketing systems, like ChatOps, and other Customer Success flows which makes connecting, following up, live problem solving and relationship building easier than ever before.
Scheduling made simple and smart
Your reps or CSMs can easily make new appointments and customers can request time on their calendar with one-click scheduling — all the manual steps are handled automatically.
Fast booking for enhanced customer engagement
Make appointment scheduling easy with tools that simplify and streamline your Customer Success or Customer Service workflows, saving your representatives time and effort.
- Schedule appointments from anywhere
Schedule Smarter integrates seamlessly with your favorite ticketing software so CSMs can book from the interface they live in.
- One-click scheduling
Minimize clicks and reduce friction with your scheduling widget embedded right into your support tickets.
- Custom templates, macros and reminders
Dynamic meeting templates and automated custom email and text messages make it easy for your CSMs to stay on top of their schedules, and so your customers remember to show up, and to show up more prepared to get the help they need.
Why GetTheTime?
GTT Helps Drive Solar And Roofing Sales
Manage complex team schedules and Routing
Easily coordinate between multiple teams with different scheduling priorities to route to the correct person each time.
Simple CRM integration
GTT has integrations with Salesforce, Keap, Hubspot and other CRM’s to reduce data entry and admin time.
Customers Book To Save Time
Let customers book time on your teams calendars when they are ready to buy.
Give Reps Time In Between Meetings
Easily build in time before and/or after each appointment to help advisors prep.
Prevent No-Shows
Generate email and text reminders to reduce customer no-shows.
Easily Reschedule Or Re-assign
Managers can re-route or reschedule booked appointments for their team.
Smart routing designed for CS teams
Ensure that all of your customers are connected with the best representative with simple account onboarding and transitions, automated routing for appointments and seamless integration with your CRM.
- Easy account transitions
Simplify transitions between customer onboarding and next steps with automation workflows that ensure that every customer gets assigned the best-fit available CSM for their needs.
- Automated appointment routing
GetTheTime lets you automatically assign meetings based on ticket ownership, round-robin, load balancing, profile matching, and more.
- Instant CRM sync
Schedule Smarter automatically creates or updates contacts and opportunities in your existing CRM or updates existing contacts and can even auto-generate or update support tickets.